As a software vendor, we regularly get told the following:
1. My staff don't have time to come on training
2. We will come on training once it is all working
3. We have worked on other similar packages, we will teach ourselves
4. The person leaving will teach the new user
While most software companies limit services to formally trained operators, this rule can cause serious relationship challenges with clients.
When we look at the future, and what we want from our world of tomorrow, our point of departure is usually what is available today.
So I took a step back into my childhood and tried to imagine what my future dreams would have been. I was a bit of a day dreamer, and know that I rather shocked my Grade 6 teacher, and my mom, by saying I wanted to be buried at the North Pole, so that the worms wouldn’t get me. Still waiting for Cryogenics or Cryonics ....
What was I expecting?
And would my 16 year old self recognise the world I now live in?
At +Accsys, we get asked everything from how fingerprints form, to what is the best solution, identification or verification.
Then there is optical or capacitance as a choice, too.
Lots of choices.
The Identification or Verification question is interesting, though. Biometric identification is simple, you present the required body part to the reader, and it recognises you based on an algorithm saved on the system. Verification requires media or a pin code first, then you are asked to verify that it has the right person by presenting your finger or face etc.