Teryl @ Work

Feb 2 2016

Which Wolf are you Feeding?

An old Cherokee is teaching his grandson about life: (Sources – See below)

A fight is going on inside me, he said to the boy. It is a terrible fight and it is between two wolves. One is evil – he is anger, envy, sorrow, regret, greed, arrogance, self-pity, guilt, resentment, inferiority, lies, false pride, superiority and ego.

The other is good – he is joy, peace, love, hope, serenity, humility, kindness, benevolence, empathy, generosity, truth, compassion and faith.

Teryl @ Work
Jan 27 2016

Embracing change? How do you react?

Most people think that they react well, but, of course, it has to make sense to them!

I believed the same thing - then I came up against the changes in my drive to the office. It has been a long process, at least 18 months, and is still ongoing.

There has been a huge amount of work. There is change in the road structure without change in the signage. Note the two photos taken this morning. Not so much as a white directional line in the road.

Teryl @ Work
Jan 22 2016

The biblical story of the Tower of Babel has always fascinated me. Not least because I have never been good at languages, having struggled with both Afrikaans and Latin at school, even though I come from a multilingual family.

Back to Babel, though, and the story that the people of Shinar built a tower to reach heaven, and the Lord came to earth, and saw that people with one language could be unstoppable in their achievements, both good and bad. And so He "confounded" their language and "scattered" the people.

Teryl @ Work
Jan 19 2016

Every discussion on this topic seems to come back to “you can’t manage what you can’t measure”. Employee engagement is seen as the Utopian solution to driving out measurements and introducing total commitment and great results.

Companies have done it.

Is it possible as a norm? And once you have achieved these high levels of engagement, is it possible to maintain them?

I think there is a tipping point in terms of size, in both directions. Too small, family type of bickering kicks in. Too large, maintaining consistency is challenging.

Teryl @ Work
Jan 14 2016

Do you take former employees back?

We spend so much time discussing retention, and not nearly enough time with the people we want to retain or those we want to return.

There are companies who have a policy not to re-employ.

There are also companies who have alumni strategies where they continue to engage with former employees with the clear objective of re-engagement. These strategies usually sit at executive level and tend to focus on high level talent.

Teryl @ Work
Jan 8 2016

Or add to productivity and clarity?

I sat in a presentation the other day, and the presenter used the expression "In that space" at least 30 times, plus a few variations on the theme. I am afraid after the first 5 I stopped concentrating on the content, and started waiting for him to say it again...

Teryl @ Work
Jan 4 2016

Is the employee toxic or simply disengaged?

And how to tell?

Dissecting Employee Behaviour

We spend hours of management time dissecting employee behaviour to ensure that not only is each employee delivering to a minimum expectation, he or she is not actively undermining the effectiveness of the business.

We design KPAs (or KPIs, or whatever we want to call them), we run regular appraisals, we discuss career paths and succession plans, and as long as toxic employees are delivering on their job description, we keep them!

Teryl @ Work
Dec 23 2015

'Tis the season to be kind, and I would like to be, but in the interests of telling the truth, I wanted to share this less than kind thought. I really do enjoy watching programs where people excel and achieve something that is beyond most of our wildest dreams, I just wish they didn't tell us they were speechless, split seconds before launching into a long speech.

Teryl @ Work
Dec 15 2015

The Internet of Things (IoT) is inspiring some new (and some not so new) lines of marketing speak.

Notable is Segment of One.

What does that mean?

Simply, knowing vast amounts about your spending patterns, marketing effort is so tightly targeted on your needs, aspirations and requirements, it’s like a homing pigeon bullet, straight to the heart of your wallet.

So, I am talking to you, Segment of One!

Where can this kind of use of big data go wrong?

Once again, simply, in the delivery!

Personal Story

Teryl @ Work
Nov 26 2015

Having met many perfectionists in my years of interviewing, I loved the Harvard Business Review article on Humblebragging.

So did everybody I shared it with.

Of course, when you get asked what your strengths and weaknesses are, everybody wants to present themselves in the best light, so humblebragging seems a subtle way of doing this.

Unfortunately, HR people have heard it all before, so they are very much aware of the difference between highlighting your strengths and false modesty.

True Story

Teryl @ Work
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